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T&C's + Privacy

Terms and Conditions

Last updated: 3RD April 2019

By placing an order you are agreeing to the terms and conditions set out below. Use of any functionality of southbrewcompany.co.uk constitutes acceptance of the Terms and Conditions.

Southbrew Co. reserves the right to amend these Terms and Conditions without notice at any time.


You must be aged 18 or over to purchase alcohol. It is an offence to sell alcohol to anyone under the age of 18 in the UK. When ordering you will be required to confirm that you are aged 18 or over.

If your order is a gift and contains alcohol, the recipient must also be aged 18 years or older. An adult over the age of 18 will be required to sign for delivery.

Privacy Policy for customers and suppliers

Southbrew Company Limited cares about your privacy

Last updated: 13TH March 2019

Southbrew Company (referred to herein as Southbrew Co.) are committed to protecting the personal information that you provide to us, in adherence to Data Protection Legislation (defined below) and best business practice.

This Privacy Notice describes Southbrew Co.'s practices in relation to the use of its website, FTP server ("Website") and the related products and services offered by Southbrew Co. This Privacy Notice sets out how Southbrew Co. uses and protects any personal data that you provide to Southbrew Co., including personal data provided through its Websites.

Southbrew Co. provides software products and services to its customers and as a result may collect and process personal data about individuals ("Services").

Southbrew Co. maintains the same practices with data that is collected off-line and this notice may be relied upon with respect to those methods of data collection and use.

Southbrew Co. may modify or update its Privacy Notice at any time without prior notice. You can check the "Last updated" date above to see when the notice was last changed.

How to contact us

If you have any questions regarding your personal data and how Southbrew Co. may use it, including any queries relating to this Privacy Notice, please contact us by email at info@southbrewcompany.co.uk

It is important that the personal data Southbrew Co. holds about you is accurate and current. Please keep Southbrew Co. informed if your personal data changes during your relationship with Southbrew Co.

Terminology used

Southbrew Co.'s data protection and privacy measures are governed by the (i) the General Data Protection Regulation ((EU) 2016/679) ("GDPR") and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK and then (ii) any successor legislation to the GDPR or the Data Protection Act 1998 ("Data Protection Legislation").

For the purpose of Data Protection Legislation:

  1. where personal data is provided directly to Southbrew Co. through use of its Websites, email, or other means where Southbrew Co. is determining the way in which that personal data is processed, then Southbrew Co. will be a data controller of such information; and
  2. where Southbrew Co. is provided personal data in its capacity of providing Services to its customers, then Southbrew Co. will only process that personal data in accordance with the instructions of its customers and Southbrew Co. will therefore act as a data processor in respect of such personal data; Southbrew Co.’s customer will be the data controller of that personal data for that purpose.

Where Southbrew Co. acts as a data processor on behalf of its customers, Southbrew Co. will process that personal data on the instructions of the customer, who would have collected that personal data in accordance with that customer’s own privacy policy. The data subject should therefore check the customer’s own privacy policy, to ensure they understand how their personal data may be processed.

Information we collect

Personal data means any data or information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

Southbrew Co. will only collect basic personal data about you, such as your name, email address, business type, work address, job title ("identity data") and any product interests that you have shared ("preferences data") and information relating to your use of Southbrew Co. Websites ("usage data"). Unless otherwise agreed with you, this information will not include any special categories of personal information (often known as "sensitive personal data").

Southbrew Co. uses different methods to collect personal data from and about you including through:

  • Direct interactions. You may give Southbrew Co. your contact information by filling in forms or by corresponding with Southbrew Co. by post, phone, email or otherwise. This includes personal data you provide when Southbrew Co. provides its Services; or
  • Third parties or publicly available sources. Southbrew Co. may receive personal data about you from various third parties and public sources such as:
    • Contact, Financial and Transaction Data from providers of technical, payment and delivery services including third party debt agencies; and
    • Identity and Contact Data from publicly available sources such as Companies House

How we use information that we collect

Southbrew Co. will only use your personal data when the law allows it to, i.e. if Southbrew Co. has a legal basis for doing so, as outlined in this Privacy Notice or as notified to you at the time in which Southbrew Co. collects your personal data, and for the purposes for which it was collected for, unless Southbrew Co. reasonably considers that it needs to use it for another reason and that reason is compatible with the original purpose. If Southbrew Co. needs to use your personal data for an unrelated purpose, Southbrew Co. will notify you and will explain the legal basis which allows it to do this. Please note that Southbrew Co. may process your personal data without your knowledge or consent, where this is required or permitted by law.

Southbrew Co. will use your personal data to carry out its contractual obligations and, in addition, to keep you up-to-date with its products and services that you have expressed an interest in. Where Southbrew Co. act as the data controller for customer contact information, it has set out below in the table a description of all the ways it plans to use your personal data, and which of the legal bases Southbrew Co. relies on to do so. Southbrew Co. has also identified what its legitimate interests are, where appropriate.

Note that Southbrew Co. may process your personal data for more than one lawful grounds depending on the specific purpose for which Southbrew Co. is using your data. Please contact Southbrew Co. if you need details about the specific legal ground that it is relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/ActivityType of dataLawful basis for processing including basis of legitimate interest
To register you or the company that you are connected to as a new customer and verify your identity (where required) Identity / contact data Performance of a contract Consent (for use of special categories of data, if applicable)
To perform credit checks Identity / contact data Legitimate interests
To process and deliver the Services including:
(a) Manage accounts, payments, fees and charges
(b) Contacting you and corresponding about the Services
Identity / contact data Performance of a contract
Necessary for Southbrew Co.’s legitimate interests (to recover debts due to Southbrew Co.)
To respond to queries and enquiries Identity / contact data Legitimate interests
To undertake marketing to you Identity / contact / preferences data Legitimate interests

Where Southbrew Co. acts as a data processor of personal data on behalf of its customers, in accordance with Southbrew Co.'s customers' instructions or in order to comply with a legal or regulatory obligation.

How your personal data may be shared

Where Southbrew Co. acts as the data controller for customer contact information, or where permitted by Southbrew Co.'s data controller customers, personal data processed by Southbrew Co. may be shared as follows:

  • With any member of the Southbrew Co.;
  • With permitted third party contractors of Southbrew Co. for the purposes of performing its Services;
  • Where Southbrew Co. is under a duty to disclose your personal data to comply with any legal obligation, or to enforce or apply Southbrew Co.'s terms and conditions and other agreements;
  • To protect the rights, property, or safety of Southbrew Co., Southbrew Co.'s customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and for compliance with laws; and
  • With third parties to whom Southbrew Co. may choose to sell, transfer, or merge parts of its business or its assets. Alternatively, Southbrew Co. may seek to acquire other businesses or merge with them. If a change happens to Southbrew Co.'s business, then the new owners may use your personal data in the same way as set out in this Privacy Notice.

Southbrew Co. requires all third parties to respect the security of your personal data and to treat it in accordance with the law. Southbrew Co. does not allow its third party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with Southbrew Co.'s instructions.

Southbrew Co. will not share your information for marketing purposes with third party companies outside of its group of companies.

You can choose to unsubscribe from Southbrew Co. marketing communications at any time using the unsubscribe option on any electronic communication sent from Southbrew Co. You may continue to receive further communications where a contractual or legitimate interest exists.

Southbrew Co. may use third party companies when processing your personal information. If you would like to find out which third party processors are used by Southbrew Co., please contact Southbrew Co. as outlined above.

How long we keep your information for

Where Southbrew Co. acts as a data controller, it will not keep your personal information longer than is necessary for the purpose in which it was provided, unless required by law, or for other legitimate reasons that need it to be retained for longer (for example, if necessary for any legal proceedings). Where Southbrew Co. acts as a data processor on behalf of its customers, Southbrew Co. will only hold on to personal data for the period notified to Southbrew Co. by the data controller customer, or for the period required for the purposes of satisfying any legal, accounting, regulatory or reporting requirements.

Your rights

Under Data Protection Legislation, you have the following rights in certain circumstances:

  • The right to be informed – this is information on Southbrew Co.’s collection and use of your personal data.
  • The right of access – you have the right to be provided with copies of the personal data of you that Southbrew Co. is processing as well as confirmation of the processing Southbrew Co. is doing. You can do this by sending a “subject access request” to the contact details noted above for Southbrew Co.’s consideration.
  • The right to rectification – if you think the personal data that Southbrew Co. holds on you is wrong, you can inform Southbrew Co. and Southbrew Co. will fix it.
  • The right to erasure (also known as the right to be forgotten) – if you want Southbrew Co. to permanently delete the personal data it holds about you then you can ask Southbrew Co. to do so.
  • The right to restrict processing – if you do not like how Southbrew Co. is using your personal data then you can let Southbrew Co. know and Southbrew Co. will stop processing it in that way.
  • The right to data portability – if you want Southbrew Co. to pass on your personal data to someone else then please let Southbrew Co. know. This transfer should not affect the integrity or otherwise damage your personal data.
  • The right to withdraw your consent – you can withdraw your consent for Southbrew Co. to process your personal data (if Southbrew Co. has relied on your consent to process your personal data) at any time by contacting Southbrew Co.. If Southbrew Co. has relied only on your consent as the basis to process your personal data then Southbrew Co. will stop processing your personal data at the point you withdraw your consent. Please note that if Southbrew Co. can also rely on other bases to process your personal data aside from consent then Southbrew Co. may do so even if you have withdrawn your consent.
  • Rights in relation to automated decision making and profiling – if Southbrew Co. use either automated decision making or profiling then you have a right to know. Also, Southbrew Co. needs your consent if either of these are used to make a decision that affects you. As with all consent, you can withdraw it at any time.

To exercise any of the above rights please email your request to: info@southbrewcompany.co.uk

Where you exercise your right to erasure or where information is deleted in accordance with Southbrew Co.'s retention policy, please note that after the deletion of your personal data, it cannot be recovered, so if you require a copy of this personal data, please request this during the period Southbrew Co. retains the data.

Where you exercise your right to request access to the information Southbrew Co. processes about you, you will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, Southbrew Co. may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.

Alternatively, Southbrew Co. may refuse to comply with your request in these circumstances.

Southbrew Co. will try to respond to all legitimate access requests within one month. Occasionally it may take longer than a month if your request is particularly complex or you have made a number of requests. In this case, Southbrew Co. will notify you and keep you updated.


The Southbrew Co. Website is not intended for children and Southbrew Co. will not knowingly collect any personal data from persons under the age of 18 and will immediately delete any such data subsequently so determined.

You may also make a complaint to the ICO (the UK supervisory authority). You can find further information about the ICO and their complaints procedure at: https://ico.org.uk/concerns

IP Addresses

The Southbrew Co. Website may collect your Internet Protocol (IP) address. This information is collected for internal security and system administration purposes. This information may also be used to trace the computer used in cases of misuse or unlawful actions in connection with visits to or use of Southbrew Co.'s Website.

External Websites

Southbrew Co.'s Webste may, from time to time, contain links to other websites. If you follow a link to another website, please note that the website will have its own privacy policy and that Southbrew Co. does not accept any responsibility or liability for such policies, or how such websites collect and use your data. Please check the associated privacy policy before you submit any personal data to these websites.

Get In Touch

You can send us an email, fill out the form, or find us on social media.

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How your data is stored & used can be found in our Privacy Policy